IT Business Analyst

IT Business Analyst

Bicester, GB, OX26 6WD

Full Time

POSITION SUMMARY

Reporting to the Programme Director, the Digital Business Analyst is responsible for the co‑ordination of the defining, analysing & documenting business requirements that maximise business impact / benefits. This role will

• facilitating workshops and interviews with business stakeholders clearly defining business requirements
• build the requirements into use cases / journeys, creating / adjusting operational processes and gaining full business sign off
• help craft the business case to elevate requirements to fully implemented solution enhancements

The Digital Business Analyst will work closely with key business stakeholder, leading joint design efforts to offer a new solution or value proposition to customers, automate processing or to improve existing business processes and associated technology.

KEY RESPONSIBILITIES

• Gather, understand and develop requirements and produce high quality requirements documentation (such as BRD, User Stories, Use Cases and Acceptance Criteria)
• Manage requirements gathering sessions, capture minutes meeting, follow up on action items, report project status, and own project documentation
• Assist the business with business case development for proposed initiatives and requirements
• Support Strategy definition, Organisation design & transformation (including organisational change management), Process design and implementation
• Participate in business process design and solution design workshops
• Work closely with the Development and Testing teams throughout the project life cycle to ensure that the requirements are understood and development is aligned
• Develop test scripts from the use cases and assist with User Acceptance Testing
• Work closely with IT and business delivery teams to ensure smooth trial / POC
• Work closely with training resource to onboard changes into the business
• Review and understand multiple designs and ensure formation of a creative and consistent solution.
• Able to manage the client’s expectations so that the resultant system meets their budget and time constraints.

TECHNICAL SPECIFICATION

Extremely strong Business Analysis background with a demonstrable track record of operating effectively in a dynamic, fast paced, challenging and delivery focused Project / Programme environments containing blended teams (e.g. permanent, contract, vendor, SI, Business/IT/operational teams, offshore).

• Minimum 3 years’ experience in business analysis, at least 2 of which are working as part of complex business change programmes
• A thorough understanding of all different aspects of business analysis
• Experience of structured methodologies such as TDD, Agile, and Waterfall
• Confidence to facilitate Workshops / deliver Training / hold Road Shows
• Strong analytical skills, able to map out and understand complex, interdependent issues
• Excellent interpersonal communications skills
• Extremely well organised and detail oriented
• Confident, driven with a strong determination to succeed
• Formal business analysis qualifications, such as BCS diploma in Business Analysis or IIBA CCBA or CBAP Certified
• Experience of reporting into steering group level
• Familiar with formal test planning / management
• A good understanding of cyber security and system support

PERSON SPECIFICATION

• Excellent communication and interpersonal skills
• Confident, driven and strong determination to succeed
• Extremely well organised, detail oriented
• High levels of personal energy and an ability to energise others
• A professional and flexible attitude while multi-tasking at an extremely fast pace
• Manages rapidly changing priorities with a calm attitude and professional manner
• Shows dedication and commitment to ensure work is completed within timescales
• A strong customer led work ethic and the ability to work well under pressure
• Passionate about providing an exceptional service to customers
• Seeks to understand and support change
• Ability to anticipate and manage conflicts
• Maintain complete confidentiality and discretion at all times
• Excellent English language skills, both written and verbal

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