Repairs Planner – Social Housing

We are looking for a highly organised and proactive Repairs Planner to join our Maintenance Team within our social housing portfolio.

This role is key to ensuring properties remain safe, compliant, and well-maintained by effectively coordinating repairs, scheduling resources, and supporting our in-house team and contractors. You will play a vital role in minimising void times, maintaining property standards, and delivering a responsive service to residents and local authority partners.

This is an excellent opportunity for someone with strong organisational, planning, and leadership skills to make a direct impact in a growing housing business.

Duties

• Plan and manage day-to-day and scheduled repairs across our property portfolio to ensure timely completion and minimal disruption to residents
• Coordinate works between in-house operatives, engineers, and external subcontractors
• Review and triage incoming repair reports via our system (e.g. FixFlo), diagnosing issues where possible and assigning jobs appropriately
• Schedule works based on urgency, compliance requirements, and resource availability
• Manage and track maintenance costs, including labour and subcontractor spend
• Monitor job progress, update schedules, and provide regular updates to internal teams
• Allocate and track compliance works, including Gas Safety Certificates, EICRs, EPCs, and other statutory requirements
• Support stock control and ordering of materials to ensure jobs are completed without delay
• Supervise operatives on larger or complex repair projects, ensuring quality and safety standards are met
• Maintain clear records of works, costs, and completion status using internal systems

Skills

• Proven experience in a planning, scheduling, or coordination role within maintenance, housing, or property management
• Strong organisational skills with the ability to manage multiple jobs and priorities simultaneously
• Ability to work under Pressure with a fast changing environment
• Good understanding of property maintenance, including general repairs, compliance, and housing standards
• Experience working with contractors and in-house maintenance teams
• Ability to assess and triage repair issues from tenant reports or job descriptions
• Confident in tracking costs and managing budgets related to repairs and maintenance
• Strong communication skills, both written and verbal
• Previous supervisory or team coordination experience is desirable

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