Credit Controller

Credit Controller

Southwest London. Working hours: 9:00am to 5:30pm Monday to Friday in office.

Salary: £28,000 to £32,000.

Overview

Prestigious, high‑profile British brand seeks a Credit Controller to assist the department with managing client payments, implementing credit control policy, maintaining debtors listing, accounting daily bank receipts and chasing outstanding debt.

Responsibilities

• Spearhead and apply company credit control policy and keep monthly debtors’ collections within set targets.
• Chase overdue debt using credit control software.
• Send out reminders of upcoming debt.
• Call through customer lists of outstanding debt.
• Manage your own credit control calendar to ensure chasing is performed methodically and on time.
• Take customer payments over the phone using secure online merchant terminal.
• Process and post daily receipts into accounting system from bank account.
• Perform month‑end bank reconciliations to ensure accuracy of month’s postings.
• Manage and maintain sales ledger customer accounts.
• Identify and reconcile customer account discrepancies.
• Assist wholesale customers with service queries, including providing documentation on request.
• Perform month‑end reconciliations of debtors listing, allocating unreconciled cash.
• Perform credit checks and periodic reviews of customer credit limits.
• Review, maintain and update customer contact details.
• Process and distribute credit notes to wholesale customers.
• Process trade references on request.
• Generate reports and statements for internal use.
• Engage in ongoing educational opportunities to update job knowledge and skills.
• Perform any other duties assigned by Finance Controller.

Reporting

Directly report to Financial Controller and Assistant Accountant.

Experience

• Minimum of 2 years in Credit Control or a client‑facing role such as estate agency.
• Suitable for recent graduates with work experience while studying or back‑to‑work parents seeking a Monday‑Friday role.

Qualifications

• Graduate‑calibre or educated to A‑level.
• Strong time‑management skills.
• High level of accuracy, efficiency and accountability.
• Investigative mind with strong attention to detail.
• Capacity to build relationships with customers.
• Excellent telephone and communication skills.
• Ambitious and hard‑working.
• Energised self‑starter, methodical investigator with excellent communication and record‑keeping skills.
• Detail‑oriented, organised, self‑motivated with strong Excel skills.

Training & Development

Full training will be provided by a supportive and friendly line manager in this busy role.

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