Senior AI & Experience Orchestration Lead

Genesys is seeking an AI & Experience Orchestration Director to lead strategic engagements and drive the adoption of AI solutions. This role focuses on optimizing customer experiences through effective use of AI technologies.

Applicants should possess strong expertise in AI and customer experience, with 10 to 12 years in relevant fields. Responsibilities include engaging with senior stakeholders and orchestrating opportunities across teams.

Join Genesys to redefine customer engagement with innovative solutions and collaborative culture.

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