GTM Manager
London – Currys London Campus at WaterlooPermanent, Full Time, Grade 4
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
Positioned within the commercial team, you will be at the centre of a fast‑paced team, working hand in hand with the senior GTM Manager, building strong relationships with our biggest suppliers and working closely with all other functions across the business to help Currys build, plan and execute the customer and commercial strategy and develop our business for future growth.
You will be working in the New Business squad, and your role will be pivotal in our mission to help our customers learn the new and exciting ranges at Currys, through innovative campaigns & best‑in‑class execution.
Role Overview
As part of this role, you’ll be responsible for:
- Working with the customer insight team to understand the category landscape, including customers, competitors, trends, financial performance, range performance, threats and opportunities, to support the development of the annual category strategy.
- Creating the blueprint for the annual category strategy.
- Using insight, working with the buyer, planner, services and credit representatives to define annually the category “proposition” – the best combination of range, price, availability, services and credit.
- Working with channel representatives and brand & marketing to define the right shopping journey in all channels, including training and engagement of customer‑facing colleagues in the category selling journey.
- Working with the central planning and brand & marketing function to develop in line with the annual events calendar the “Go to market” strategy and plan for the category.
- Supporting the squad in landing all major initiatives, including major new product launches.
- Be the champion for delivering great customer experiences in all channels.
- Bringing appropriate analytics and insight from the online and customer team to support decision‑making related to day‑to‑day trading, events and promotions.
- Working with the Senior E‑commerce Manager to understand category KPI dashboard and reporting metrics.
- Co‑ordinating responses to major marketing briefs across the category in appropriate templates.
- Being the go‑to person from all parts of the business to coordinate the customer experience activities that need to be developed.
- Working with peer groups to lead cross‑functional delivery for all things related to customer journey for your Head of Category.
Required Skills & Experience
- Negotiation skills and ability to manage all supplier partnerships.
- Strong influencing skills and ability to manage several different stakeholders at all levels to deliver plans.
- Excellent interpersonal, communication & presentation skills.
- Good numerical and analytical skills to review data and provide recommendations/actions plans to drive sales, profit and cash.
- Detail‑oriented problem‑solving skills.
- Good working knowledge of SharePoint, Teams, Excel, Word and PowerPoint as well as Microsoft Office workflow tools.
- Customer champion with excellent commercial awareness and understanding of customer needs.
- Educated to degree standard or equivalent in a relevant field.
- Buying/Marketing experience.
Benefits
- Holiday benefits – 25 days of annual leave (plus bank holiday entitlement).
- Private medical insurance.
- Life assurance.
- Competitive pension scheme.
- Access to discretionary bonus.
- Hybrid working – our primary Currys Campus is at Waterloo (WeWork).
Why Join Us
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Equality and Diversity
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
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