Reporting directly to the AI Transformation Office, the AI Enablement & Adoption Specialist is a highly approachable, people‑centric guide dedicated to accelerating AI fluency across our corporate office.
Operating as a hybrid between a hands‑on coach and an adoption advocate, the specialist empowers employees to confidently integrate enterprise AI tools—specifically Microsoft Copilot, Gemini, and Claude—into their daily tasks.
This internship role requires a high degree of initiative and a self‑starter mentality. The intern will proactively identify opportunities, engage employees, and drive adoption without waiting to be asked.
Key Responsibilities
- On‑Demand Coaching & Support: act as the visible, go‑to resource in the office; provide 1:1 and small‑group troubleshooting, prompt refinement, and immediate assistance for employees stuck or unsure how to start with Copilot, Gemini, or Claude.
- Training & Enablement: develop and deliver lightweight micro‑training, host office hours, and share practical “how‑to” guides that demonstrate effective ways to use AI for daily tasks.
- Adoption Advocacy: monitor tool usage, collect employee feedback, and identify common hurdles; share internal success stories and practical use cases to organically grow adoption across the organization.
- Task‑Level Integration: help individuals apply AI directly to the work in front of them (e.g., drafting emails, summarizing meetings, generating ideas) without the need for formal, large‑scale business process mapping.
- Responsible AI Guidance: educate staff on the company’s AI governance policies, ensuring data privacy, risk mitigation, and safe guardrails are followed during daily AI use.
Qualifications & Skills
- Experience: previous background in corporate support, peer coaching, training, IT helpdesk, or technology adoption. We value aptitude, enthusiasm, and a track record of helping others over a strict number of years in enablement.
- AI Literacy: strong practical familiarity with generative AI tools—specifically Microsoft Copilot, Gemini, and Claude—including prompt engineering basics and a clear understanding of their corporate capabilities and limitations.
- Communication: exceptional interpersonal skills with the ability to translate technical AI concepts into accessible, actionable advice for non‑technical employees.
- Problem Solving: a practical, solution‑oriented mindset focused on helping users overcome immediate roadblocks and craft better prompts to get their desired outputs.
- Empathy & Patience: a high degree of emotional intelligence to comfortably guide employees who have varying levels of tech‑savviness or potential hesitations about adopting AI tools.
We are looking for a student to intern for the Fall term (September to December).
As one of Canada’s largest defined benefit pension plans, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience.
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