Salary: Competitive Salary with bonus, pension plan and private healthcareShift hours: Full Time
Business Process Analyst
Location: Hybrid/Remote (UK & Ireland travel required)Department: Business Process Optimisation
About the role
At Compass Group UK & I, were more than just the UKs leading contract catering company were driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cuttingedge solutions that improve efficiency, elevate customer experiences, and deliver real business impact.
Were now looking for a Business Process Analyst to play a key role in analysing, improving and optimising business processes across Compass Group UK & Ireland. This role is central to identifying inefficiencies, streamlining operations and supporting largescale transformation initiatives aligned to our strategic objectives.
What youll be doing
- Analyse and document endtoend business processes using BPMN 2.0, flowcharts and process mapping tools
- Identify inefficiencies, bottlenecks and opportunities for optimisation across complex, multisite operations
- Collaborate with stakeholders to gather requirements and define the scope of improvement initiatives
- Translate data analysis into clear, actionable insights and improvement recommendations
- Support change management by communicating changes and helping deliver training for impacted users
- Assist with testing, validation and implementation of new or improved processes
- Establish KPIs and performance metrics to monitor success and drive continuous improvement
- Research best practice and industry benchmarks to enhance process maturity
What were looking for
- Proven experience in process improvement or transformation within a large, complex organisation
- Strong analytical and problemsolving skills, with the ability to interpret data effectively
- Experience supporting or contributing to largescale transformation or improvement programmes
- Excellent stakeholder engagement and communication skills
- Comfortable operating in ambiguous or fastchanging environments
- Degree in Business, Engineering, IT, Finance, Economics or a related discipline
Desirable:
- Lean, Six Sigma or similar process improvement qualifications
- Experience with ERP systems, process modelling tools or process mining platforms
Why join Compass Group UK & I
Youll be part of a business investing heavily in digital transformation, working on initiatives that have real, measurable impact at scale. We offer strong career development, exposure to senior stakeholders, and the opportunity to shape how one of the UK & Irelands largest organisations operates.
Reference: compass/TP/1545152/220513Location: Chertsey…