Workshop Manual Technical Author

Workshop Manual Technical Author

Permanent, full-time position based in Gaydon. Hybrid working is available.

About the Role

We are looking for a Workshop Manual Technical Author to join a dynamic and collaborative team supporting a leading global automotive manufacturer. This role focuses on the creation and delivery of high‑quality technical publications, including workshop manuals, service and repair procedures, owner documentation, illustrated parts catalogues, and dealer support materials.

Key Responsibilities

• Analyse and document vehicle service and repair procedures using engineering data, CAD models, and service repair time information.
• Collaborate with engineers, technicians, service coordinators, special tool developers, and aftersales teams to define and validate repair methods.
• Develop detailed workshop manual content and repair procedures for use by service technicians and dealer networks.
• Estimate and validate service repair times using recognised timing methodologies.
• Create supporting 3D visual content and animations using technical authoring and CAD visualisation tools.
• Publish and maintain technical documentation within digital service information systems.
• Conduct practical validation activities where required to ensure repair methods are accurate, achievable, and correctly timed.
• Develop owner‑focused repair guides covering routine maintenance and basic service tasks.

Skills and Experience

Essential

• Practical hands‑on experience within an automotive workshop environment.
• Strong understanding of vehicle service and repair operations.
• Excellent written and verbal communication skills with the ability to engage effectively with technical and non‑technical stakeholders.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• Good IT proficiency and confidence working with digital systems and software applications.
• Self‑motivated, proactive, and capable of working both independently and as part of a team.
• Professional and customer‑focused approach with a positive, solution‑oriented mindset.

Desirable

• Experience in technical authoring, workshop manual creation, or automotive service documentation.
• Familiarity with CAD software and digital visualisation tools.
• Experience creating or working with 3D technical content and animations.
• Understanding of automotive product development and lifecycle processes.

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