Residential Property Manager

My client is an established property company that offer a wide range of services to their client base in Surrey, London and Kent. They are now looking to add an experienced Property Manager to look after a portfolio of 100 rental properties. Role Responsibilities

• Day to day maintenance issues
• Inform LL of the issue reported
• Arrange for contractor to attend
• Update TT and confirm access arrangements
• Raise works order
• Update TT and LL
• Update Vebra
• Arrange and obtain quotations where necessary and send them on to LL/s for approval
• Oversee large maintenance works
• Check Terms and Condition if a Supervisory fee can be charged
• Request monies for works and fee in advance of works commencing
• Ensure works are running on schedule
• Keep LL/s updated of progress
• Update Vebra
• Visit property to take photos of the completed works
• Send photos to the LL/s for their information
• Check TT/s is happy with the works
• Update Vebra
• Property visits
• Contact TT to arrange visit
• Compile report manually using word and insert photos taken
• Save report as PDF in property file on computer
• Send the report to LL/s
• Update Vebra
• Deposit releases (fully managed only)
• Liaise between TT/s and LL/s until agreement has been reached
• Check TT account is up-to-date with no monies owing
• Obtain quotes where necessary
• Print and file in property file the confirmation from both parties
• Archive file
• Update Vebra
• Update TDS
• Deposit releases (Tenant Find and Rent Collect)
• Obtain confirmation of the deposit release from both parties (TT/s and LL/s)
• File confirmation from both parties in property file
• Archive file
• Update Vebra
• Update TDS
• Raise dispute with TDS if deposit release is not agreed between LL/s and TT/s (fully managed only)
• Complete the online form and information requested for the Adjudicator
• Upload all relevant information relating to the deposit release including copy emails from LL/s and TT/s, signed AST, inventory and check out reports, quotes and invoices where necessary
• Check and submit dispute Update LL/s and TT/s
• Update Vebra and file
• Arrange gas safety certificates:
• Inform LL/s GSC is due and arranging
• Instruct Gas Safe engineer to attend and arrange appointment and access with TT/s
• Update Vebra
• Record gas safety certificate when received:
• Send copy of GSC to TT/s and LL/s
• File GSC in property file
• Update and upload to Vebra
• Arrange boiler servicing when required
• Inform LL/s service is due
• Instruct Gas Safe engineer to attend and arrange appointment and access with TT/s
• Update Vebra
• Attend properties to allow access for British Gas engineers if a TT is not available in order for the gas safety and/or boiler service to take place
• Arrange Energy Performance Certificates:
• Inform LL/s EPC is due and arranging
• Instruct contractor and arrange appointment and access with the TT/s
• Update Vebra
• Record Energy Performance Certificate when received:
• Send copy of EPC to TT/s and LL/s
• File EPC in property file
• Update and upload to Vebra
• Notice received from TT/s
• Update/inform LL
• Email Lettings to advise regarding re-letting
• Update Vebra
• Move file from active tenancies to check out drawer
• Arrange check out appointments
• Arrange appointment with inventory company
• Confirm check out arrangements and procedure to TT/s
• Update Vebra

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