Position Details
College of Medicine and Health
Location: University of Birmingham, Edgbaston, Birmingham UK
Grade: 5 | Full time, permanent | Salary £30,062 to £31,900, potential progression to £35,883
Closing date: 5th July 2026
Our offer to you
People are at the heart of our work. We support our staff with professional development and a generous benefits package including 40 days paid holiday, one paid day a year for volunteering, occupational sick pay, a pension scheme and subsidised day nurseries.
Career development opportunities are available across a range of functions in Edgbaston and our Dubai campus.
Background
External Relations is the division responsible for delivering the University to the world, building relationships internally and externally. The Communications Assistant will work primarily for the College of Medicine and Health, supporting communication of research programmes.
Role Summary
The Communications Assistant supports the delivery of communications activities across media, social media, digital, events and advertising, providing administrative support and building relationships with internal stakeholders.
Main Duties
- Support delivery of creative, multi‑channel communications activities and campaigns.
- Collaborate with specialist colleagues in the Communications centre of excellence, Colleges, and other Professional Services.
- Log activity within planning tools and contribute to news gathering and assignment discussions.
- Work flexibly across specialisms such as public affairs, corporate communications, brand and campaigns.
- Generate new content ideas.
- Research, create and edit high‑quality content for social media, press releases, publications, infographics, policy briefs, workshops, toolkits and presentations.
- Maintain consistency with the University brand and visual identity.
- Support the management of social media channels and website content.
- Use CRM systems to deliver targeted communications.
- Develop communications collateral with internal and external agencies.
- Support internal staff communications strategy.
- Analyse metrics, review activities and prepare reports.
- Provide administrative support and support wider communications teams.
- Willing to work occasional evenings, weekends and travel as required.
General Duties
- Promote inclusive team culture, maintain confidentiality and comply with GDPR and accessibility requirements.
- Adequately support equality and diversity.
- Uphold the University sustainability agenda through resource‑efficient working.
Required Knowledge, Skills, Qualifications, Experience
- Education to A Level or equivalent, or relevant experience.
- GCSE in English and Mathematics at grade C/4 or above.
- Previous experience in a relevant role, preferably in a large organisation.
- Strong IT proficiency, including Microsoft Office.
- Excellent organisational and planning skills.
- Excellent writing and communication skills, translating complex information across channels.
- Understanding of recognised web standards and accessibility.
- Strong interpersonal and customer‑service skills.
- Professionalism, discretion and tact.
- Initiative, judgment and flexibility.
- Ability to work independently in a large organisation.
- Ability to interpret and apply policies and procedures.
- Attention to detail and high accuracy.
- Confidence with statistical and financial data.
Other Requirements
- Commitment to behaviours aligned with the University and External Relations framework.
- Willingness to travel and occasional evenings or weekends.
- Knowledge of the Equality Act 2010 and protected characteristics.
Dimensions
The role requires personal initiative, planning and organising tasks, problem solving and decision making with significant autonomy, and building internal and external relationships.
Internal and External Relationships
Regular liaison with university‑wide colleagues and external stakeholders.
Application Contact
Informal enquiries to Laura Forty, email l.c.forty@bham.ac.uk.
Applicant Guidance
We value genuine written communication; over‑reliance on AI may result in the application not being progressed.
Equality, Diversity & Inclusion
We welcome applicants from all backgrounds and are committed to fostering an inclusive environment. We hold Athena SWAN, Race Equality Charter and Disability Confident accreditations and are committed to sustainability.
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