Fixed Term Regional Makeup Artist
Location: Home Store – John Lewis Chelmsford & covering Fenwick Colchester, Boots Lakeside, H Beauty Lakeside
Contract: Fixed Term/MAT Cover, 37.5 hours/week, any 5 in 7 days
About the Role
Your role @CHANEL: As a Regional Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service‑led experiences that connect clients deeply with our brand. Whilst you will be a passionate champion for makeup, your role also contributes to the overall success of the counters through the promotion of skincare and fragrance. You will lead by example in delivering a best‑in‑class client experience, support business growth through innovative events and masterclasses, and act as a mentor and ambassador to colleagues.
Impact
- Build long lasting client relationships through a tailored, memorable experience both in‑store and through digital channels
- Deliver expert personalised makeup consultations that captivate and educate clients
- Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues
- Host masterclasses and in‑store events to elevate makeup category
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
- Help achieve individual and counter sales targets & KPIs
Qualifications & Experience
- A collaborative and team‑first mindset
- A passion for client experience
- The ability to quickly build rapport and create meaningful client connections
- Confidence in delivering makeup masterclasses and engaging events
- A strong understanding of makeup artistry
- Experience in a client‑facing retail environment
What Energises You
- Creating memorable experiences for clients
- Working in a collaborative environment that encourages people to perform their best
- Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals
- Using empathy and insight to understand client needs
- Contributing in the ongoing and companywide version of sustainability
Sustainability
CHANEL’s sustainability key performance drivers are: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, Promoting the autonomy of women.
Benefits
Physical Wellbeing: Private Medical Insurance covering pre‑existing medical conditions and ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation for a tax‑exempt bike and/or accessories.
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones. Benefits are eligibility dependant and subject to change at any time.
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