Lead Fire & Security Service & Small Works Engineer
Location: Bristol | Salary: £33,000 – £44,000 Basic + Overtime + Benefits | Job Type: Full-Time
An established and growing provider of fire and electronic security solutions is seeking an experienced Lead Fire & Security Service & Small Works Engineer to join its expanding team. This is an excellent opportunity for a capable engineer looking to take the next step in their career, combining hands‑on service, maintenance and fault‑finding responsibilities with the delivery of small works projects and increased technical responsibility.
The role offers genuine progression opportunities for an individual who demonstrates strong technical ability, leadership qualities and a proactive approach. Working across commercial and residential sites throughout the Southwest, you will be responsible for maintaining high standards of service delivery while supporting customers with fire and security systems.
Responsibilities
- Carry out planned preventative maintenance across fire and security systems.
- Diagnose and rectify faults efficiently and effectively.
- Undertake repairs, remedial works and emergency callouts.
- Deliver small works projects, including system upgrades, additions and modifications.
- Configure and commission systems following installation or upgrade works.
- Ensure all service reports, certificates and documentation are completed accurately.
- Build and maintain strong customer relationships.
- Support continuous improvement and maintain high standards of workmanship.
Systems & Technologies
- Fire Alarm Systems:
- Advanced / Notifier / C-TEC
- Access Control:
- Paxton / Salto
- CCTV:
- Hanwha / Hikvision / Dahua
- Intruder Alarms:
- Galaxy / Texecom / Pyronix
Candidate Requirements
Essential
- Proven experience within a Fire & Security service, maintenance or small works role.
- Experience servicing and fault‑finding on fire alarms, access control, CCTV and intruder alarms.
- Ability to commission, configure and test systems.
- Strong diagnostic and fault‑finding skills.
- Excellent customer-facing and communication skills.
Desirable
- ECS or CSCS card.
- IPAF / PASMA / SSSTS.
- Previous experience mentoring or supporting junior engineers.
What’s on Offer
- £33,000 – £44,000 basic salary + uncapped overtime opportunities
- Company vehicle with private use permitted
- Travel time paid after the first 30 minutes each way
- Company phone and laptop/tablet
- Company pension scheme
- 20 days annual leave plus Bank Holidays
- Additional annual leave awarded for length of service (up to 5 extra days)
- FIA Level 3 qualification funded within the first 6 months
- Manufacturer training and ongoing technical development
- On‑call allowance of £50 per week with minimal callout requirements
- Minimum 4‑hour payment for any callout attended
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