Cluster Revenue Manager

Cluster Revenue Manager – Resorts

BGAM Hospitality

Location: Remote / Hybrid (UK portfolio travel as required)

About the Role

We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels. This is not a rooms-only role.

Key Responsibilities

Driving total revenue performance across: rooms, golf, leisure & spa, food & beverage, meetings & events.

• Develop and execute integrated revenue strategies across multiple resort properties.
• Drive performance across all revenue streams, not just rooms.
• Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions.

Pricing, Distribution & Inventory

• Manage daily rate strategy and inventory controls across all channels.
• Optimise channel mix with clear focus on direct bookings, controlled OTA contribution, corporate, leisure, and group segments.
• Ensure rate parity and distribution efficiency across all platforms.

Resort-Specific Revenue Optimisation

• Support pricing strategies for golf memberships, spa and leisure utilisation, meetings, events, and function space.
• Identify opportunities to package and upsell across departments to drive total spend per guest.

Forecasting & Reporting

• Produce accurate weekly and monthly forecasts, budgets, and pace analysis.
• Lead revenue meetings with clear, actionable insights.
• Track and drive performance against key metrics: RevPAR, ADR, Occupancy, TRevPAR and total revenue flow-through.
• Provide clear recommendations to improve performance, not just report on it.

Collaboration & Leadership

• Work closely with Sales, Marketing, and Operations teams to ensure alignment.
• Support General Managers in understanding and executing revenue strategy.
• Act as the commercial lead across the portfolio, challenging assumptions and driving accountability.

Systems & Data Integrity

• Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers).
• Maintain clean, reliable data to support decision-making.
• Continuously review and improve processes and reporting.

What We’re Looking For

• Proven experience in hotel revenue management, ideally across multiple properties.
• Strong understanding of resort or full-service hotel operations.
• Demonstrable track record of improving RevPAR, ADR, and total revenue performance.
• Highly analytical with the ability to turn data into clear, commercial action.
• Experience with revenue systems, Excel, and distribution platforms.
• Strong stakeholder management skills with confidence to challenge and influence.

Desirable

• Experience with golf, spa, or membership-based revenue streams.
• Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor).
• Familiarity with branded systems and reporting tools.
• Experience in a cluster or regional role.

What You’ll Bring

• A commercial mindset first, analytical second.
• The ability to manage complexity across multiple revenue streams.
• Confidence to challenge underperformance and drive change.
• Strong attention to detail with a focus on execution.
• Pace, ownership, and accountability.

What We Offer

• Competitive salary.
• Opportunity to shape revenue strategy across a growing resort portfolio.
• Exposure to complex, high-value assets.
• Career progression within a fast-growing hotel management company.
• Supportive but performance-driven environment.

#J-18808-Ljbffr…