Retail Supervisor

Title: Retail Supervisor

Location: Stonehenge, Amesbury, Wiltshire, SP4 7DE

Salary: From £25,849 per annum, depending on skills & experience

Hours: 36 hours per week, full time, permanent

Job type: Permanent

Responsibilities

• Oversee the day‑to‑day running of the Stonehenge retail operation, supporting and working closely with the Retail Manager and the Retail Supervisor team.
• Lead and support a team to ensure visitors receive the highest standards of customer experience.
• Ensure compliance with health and safety, legal, and English Heritage policies throughout all retail activities.
• Manage retail operations during weekends and Bank Holidays, in accordance with shift patterns.

Qualifications

• Demonstrated customer service focus.
• Committed to continuous personal development.
• Analytical and numerate with the ability to assimilate information quickly and accurately.
• Comfortable using basic technology such as EPOS systems, tills, touch screens, and mobile devices.

Benefits

• Salary from £25,849, depending on skills and experience.
• 25 days’ holiday plus bank holidays (pro rata), rising to 28 days after 3 years.
• Matched pension contributions up to 10%.
• Flexible working hours.
• Career progression opportunities within the heritage sector.
• Subscriptions to professional bodies.
• Free access to all English Heritage sites for you and up to six friends and family members.
• 25% discount in our shops and cafés.
• Enhanced maternity, paternity, or shared parental leave.
• Options to buy additional leave.
• An inclusive working atmosphere that supports people from all backgrounds and with different needs.
• Opportunities to attend live music and history events.

Equality & Inclusion

English Heritage is an equal opportunities employer. We welcome applications from all backgrounds, and we are committed to making sure we are an equitable, diverse, and inclusive place to work. We celebrate and support a range of networks, including Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability, and Gender Health and Wellbeing.

You will need to refer to the following documents when completing your application.

#J-18808-Ljbffr…