Senior Account Manager

Senior Account Manager (Offices in London, Reading and Nottingham)

We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have exceptional problem‑solving, project management and diplomacy skills. Strong face‑to‑face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast‑paced, creative environment with occasional opportunities for travel.

Key Responsibilities

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high‑quality medical communication solutions.
• Proactively driving projects forward and seeing them through to completion in a timely manner.
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard.
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained.
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients.
• Identifying opportunities for new business within existing accounts.
• Supporting new business initiatives, including attendance and presentation at pitch meetings.
• Training and developing Account Executives, and conducting performance reviews and appraisals.

Desired background and skills

• A bachelor’s degree (2:1 or higher) and a strong academic record.
• At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company.
• A proven track record of client and account management and the delivery of organic growth and new business.
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment.
• Strong literacy and numeracy skills, and excellent attention to detail.

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