The Role
We’re looking for an Account Director to own senior client relationships across a portfolio of brands in The Good Economy. You’ll act as the senior partner who sets ambition with the client, brings the right capabilities to bear, and ensures we deliver work the client truly believes in.
This role is for an operator who has experienced client‑side conversations, is comfortable presenting strategy to a CMO, calmly steering difficult feedback, and confidently shaping growth plans. You’ll lead a multi‑disciplinary team of social, influencer, paid, and strategy talent, and own commercial outcomes for the accounts under you.
What You’ll Be Doing
Portfolio Leadership
- Own a portfolio of senior client relationships – CMOs, Marketing Directors, founders.
- Set the ambition with each client and lead quarterly business reviews.
- Shape the agency response to commercial, creative and operational asks.
Senior Client Counsel
- Be a trusted advisor on brand, growth and what’s next – not just delivery.
- Lead the strategic narrative across accounts – connecting brand, social, influencer and paid into one story.
- Bring outside context into the room: industry shifts, competitor moves, audience changes.
Team & Talent
- Lead a multi‑disciplinary team of managers and executives across social, influencer, paid and strategy.
- Set the bar on what good looks like; coach managers; resolve delivery blockers.
- Ensure work shipped is work the agency is proud of.
Commercial Ownership
- Own forecast, revenue and margin across your portfolio.
- Build scopes that work for the client and the agency – and renegotiate when reality shifts.
- Identify and convert organic growth across your accounts.
New Business & External
- Lead organic growth conversations and contribute to new business pitches.
- Author senior proposals, response decks and chemistry sessions.
- Be a senior face for the agency at industry moments – events, panels, awards.
Qualifications
- Senior agency operator with 5+ years of agency‑side client leadership and a portfolio of senior accounts owned end‑to‑end.
- Trusted by senior clients – CMOs and Marketing Directors rely on you for advice, not just delivery.
- Strategically literate; can hold your own with strategists and creatives.
- Commercially confident; comfortable with forecasting, margin, scope discipline, organic growth.
- A people leader who has built and led multi‑disciplinary teams and demonstrated talent growth.
- Calm in the storm; steady the ship during difficult feedback rounds, escalations, missed milestones.
- Sharp presenter; can convey a complex agency point of view in 12 slides and 30 minutes.
- AI‑fluent; uses Gemini, Claude, Notion AI as part of daily work and helps the team adopt them.
- Craft champion; holds high standards for briefs, writing, delivery quality.
Perks
- Competitive salary based on experience, location and role fit.
- Company bonus scheme up to 10% of salary, based on personal and company performance.
- 25 days holiday allowance plus bank holidays.
- Hybrid remote working – Tuesday and Thursday in office.
- Monthly travel budget.
- Monthly wellness budget.
- Company pension scheme.
- Enhanced maternity, paternity, sick pay and health cash plan.
- Flexible hours.
- Fast growth company with opportunities to grow with the team.
- Open‑minded culture that welcomes diverse ideas and perspectives.
- Collaboration with charitable organisations.
- Regular team socials.
Tools
MacBook
Everyone’s welcome
We believe that different ideas, perspectives and backgrounds are the cornerstones of creativity. As an equal opportunities employer, we welcome applications from all backgrounds, and treat all applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic. We take pride in building a supportive and creative work environment committed to inclusion, diversity and representation.
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