Hotel Receptionist

Company: Andrew Brownsword Hotels
Apply for the Hotel Receptionist
Location: Gloucester
Job Description:

Location: Set in the heart of one of the most picturesque Cotswold villages, The Slaughters Country Inn offers the authentic charm of a traditional village inn. With 5 AA Gold Stars for Guest Accommodation and 2 AA rosettes, The Slaughters Country Inn offers a relaxed yet professional environment to work in. The hotel may be able to offer both on or off‑site staff accommodation, in order to help the newest members of the team re‑locate, so they can settle into life at the hotel and local area in comfort, plus there is free parking on‑site at the hotel. SERVICE CHARGE— We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel—every penny received is paid out to the team. Service charge can be in the region of £260 a month (close to £3,200 per year) over and above base pay, for a full time employee.

Responsibilities

  • Hosting our guests from check‑in to check‑out, which could include booking tables, advising on local hot spots, or just having a chat.
  • Building close relationships across all teams and encouraging teamwork.
  • Ensuring all our guests have a memorable experience.
  • Helping each other across departments from time to time.
  • Maintaining work/life (life/work) balance by being flexible with rotas.

Benefits and Perks

  • Competitive pay—including service charge and tips on top.
  • Retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels: 25% off food & beverage inside our hotels, and an amazing staff rate of £25 B&B per person across the group; your friends and family receive special rates too.
  • Externally run confidential helpline as part of our Employee Assistance Programme.
  • Free meals when you are on duty.
  • Opportunities to learn, develop and progress internally, with many internal promotions to General Manager level.
  • Milestone awards including Champagne, afternoon tea, or dinner for you and a special guest, plus extra gifts on big milestones (longer stays, extra days off, unique gifts).

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more.

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Posted: April 10th, 2026