Customer Service Advisor
We enjoy working together and can always rely on each other’s support. We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.
We are looking for a Customer Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You will have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and your customers.
Recruitment is blind; personal details will not be received until after selection. All offers of employment are subject to a background check.
From a comprehensive training and development programme (including a week at our residential induction academy) to a performance‑related bonus, 33 days holiday, and other benefits we give you the rewards you deserve.
- Industry leading package
- 33 days annual leave (including bank holidays) with an annual leave purchase & sale scheme
- Bonus payments based on performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
Flexible Working
Happy to talk flexible working – we will consider requests at any point in your application or employment to help promote inclusivity.
Equal Opportunities
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job role. We welcome applications from everyone and work with our colleague network groups to increase the number of applications from different backgrounds.
We advertise our vacancies to attract candidates and not agency suppliers. Any speculative CVs we receive will not be accepted.
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