Parking Services Officer

Working Hours

35 hours per week

Contract Type

Permanent

Working Style

Hybrid – Employees split their time between working remotely and working on‑site.

Closing Date

11.59pm, 16 June 2026

Interview Method

In person

Eligibility & Work Rights

Applicants must have an existing right to work in the UK; visa sponsorship is not available. Successful candidates must evidence their right to work before commencement of employment. Two references are required (where possible a three‑year history).

Role Responsibilities

Parking Services Officers are responsible for the acknowledgement, investigation and response of challenges and appeals presented to the service. They join a team of officers who take a fair, consistent and ethical approach.

• Review and respond to challenges to Parking and Bus Lane/Gate PCN’s
• Administer Residents’ Parking Schemes for the city
• Manage cases through the debt recovery process
• Represent the council at Traffic Penalty Tribunal hearings
• Take enforcement action against untaxed vehicles in accordance with DVLA powers
• Enforce Blue Badge fraud measures
• Issue parking suspensions and dispensations

Required Skills

• Communication: Communicate clearly, concisely and accurately.
• Analytical: Absorb, understand and assimilate moderately complex information, and compare information from multiple sources.
• Presentational: Good literacy and numeracy skills to produce clear calculations and documentation.
• Problem Solving & Decision Making: Make effective decisions, take ownership, demonstrate sound judgement and explain reasoning.
• ICT: Use multiple applications, systems and associated software packages.
• Administrative: Good literacy, numeracy and administrative skills.

Eligibility Criteria & Guarantees

• Members of the Armed Forces, veterans
• Current or former care leavers
• Individuals with a disability or long‑term condition

Benefits We Offer

• Generous holiday allowance – up to 26 days annual leave plus bank holidays, increasing to 31 days after five years, with option to purchase up to two additional weeks.
• Comprehensive pension scheme – enrolled in the UK’s largest local government pension scheme with ample topping‑up options and life cover of three times salary.
• Enhanced parental and carers leave – flexible family leave options.
• Perks – discounts on shop, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs, eye tests and more.
• Learning and development – workshops, training, apprenticeships, qualifications and a comprehensive onboarding process.
• A Good Employment Charter – secure, flexible work with annual pay reviews, union recognition and comprehensive health and wellbeing support.
• Volunteering leave – up to three days pro‑rate paid volunteering leave.

#J-18808-Ljbffr…