Senior Major Incident Leader – 24/7 IT Operations

Broughton Group is seeking a Senior Major Incident & Incident Manager in Belfast to lead a high-performing team in delivering 24/7 incident management services. This role involves managing critical incidents and ensuring service continuity while maintaining strong communication with stakeholders.

The ideal candidate will possess significant experience in managing major incidents within complex IT environments and have strong knowledge of ITIL practices. Opportunities for professional development and process improvements are offered.

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