Overview
Join Us and Make a Difference!
At Change Grow Live Lewisham, we’re not just a leading national charity—we’re a team of passionate individuals dedicated to transforming lives. We combine evidence-based practices with compassion to create services that empower individuals and that are deeply rooted in the local community.
Are you driven by the desire to make a tangible difference in people’s lives? Do you have a passion for improving health outcomes and leading high-performing teams? If so, we want you to join our innovative and dedicated team!
We’re looking for a Governance, Quality & Performance Lead to join our Lewisham team to support the delivery of a high-quality, effective, and diverse service. This is a key leadership role where you’ll play a crucial part in helping us meet key performance indicators, achieving service targets, and ensuring we continue to develop and deliver services that truly meet the needs of our community.
Location: Lewisham
Hours: Full Time, 37.5 hours per week
Contract Type: Fixed term until 31st March 2027
*Please note: Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and payments will be pro‑rata based on contracted hours.
Responsibilities
About the role:
- Driving Quality and Performance Excellence: Build relationships with staff and coach and train to improve quality and performance. Create a learning and development culture that responds to changes in guidance and the community to deliver excellence.
- Leading Quality Improvement: Lead on systems to improve quality and develop best practice throughout the team to ensure the people we support receive a high‑quality service.
- Coaching and Staff Development: Foster team collaboration and empowerment, supporting and inspiring growth while developing new skills to deliver high‑quality interventions.
- Collaboration Across Teams: Cultivate strong relationships and collaborate with the Service Manager, wider CGL teams and external partners to build seamless pathways and achieve positive outcomes for the people we support.
- Fostering a Learning Culture: Create a positive learning environment, underpinned by an ethos of openness and collaboration to increase quality throughout the service and enhance the service user experience.
What We’re Looking For
- Proven Experience: Experience in governance, quality management, or performance monitoring within a health or social care setting.
- Quality Improvement Expertise: Passion for continuous improvement, experience creating and implementing quality improvement plans, audits and reviews.
- Strong Leadership Skills: Experience managing and developing teams, helping staff gain the skills and confidence to deliver impactful interventions for diverse groups.
- Commitment to Learning & Development: Proactive approach to self‑development and supporting the growth and development of the team.
- Adaptability and Flexibility: Willingness to work across different operational sites and adapt to changing needs while delivering high quality service.
Why Join Us
- Impactful Work: Directly improve the lives of individuals seeking to achieve recovery and a healthier future.
- Collaborative and Supportive Team: Work alongside a passionate team committed to making a difference.
- Personal and Professional Development: Access ongoing training and development opportunities to further your career while making a difference.
- Commitment to staff wellbeing: Paid wellness hour each week, wellness hub and Employee Assist Programme.
- Refer a friend scheme: Vouchers for successful referrals.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 – £37,184.90)
ILW / OLW / Fringe
Inner London Weighting (£4,133.14)
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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