Hybrid Customer Service Pro — Multi‑Channel Support & Upsell

Company: British Council
Apply for the Hybrid Customer Service Pro — Multi‑Channel Support & Upsell
Location: London
Job Description:

The British Council is seeking a Customer Service Representative to provide exceptional support across all channels. This role involves handling enquiries, complaints, and transactions while ensuring compliance and data accuracy. Key responsibilities include recommending services during interactions and maintaining accurate records in CRM systems.

Ideal candidates should have experience in customer service, strong computer literacy, and proficiency in English. The position offers a full-time schedule, hybrid working options, and benefits such as 32 days annual leave.

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Posted: June 13th, 2026