Support Worker

Support Worker

Salary: £26,300 per annum (pro rata) / £13.45 per hour. Permanent, part‑time (24 hours per week). Location: Southampton.

What you’ll do

• Support customers with daily tasks.
• Work with homeless individuals and families, encouraging and supporting them to find long‑term accommodation.
• Encourage independence and celebrate wins.
• Create a safe, positive space where dignity and respect come first.
• Work collaboratively to empower customers.

What’s in it for you?

• 34 days of leave, increasing to 39 (including bank holidays and a “me day”).
• Health cash plan saving £1,140+ each year covering dental, opticians, prescriptions and more.
• Matching pension contribution (up to 7%) and life insurance of 3× basic salary.
• Instant pay access with Stream.
• 800+ discounts on shops, holidays, days out, tech and more.

You have

• Passion to support customers to live their best lives.
• Experience of caring for others, professionally or personally.
• The ability to work on your own initiative, staying calm and positive under pressure.
• The ability to recognise every customer is different and adapt a flexible, personal approach, listening to understand their needs.
• A Level 2 diploma in Care or equivalent experience (or willingness to study towards it).

The practical bits

• Open to agreeing a work pattern.
• 24 hours per week and manage your own diary.
• Based at our Southampton service, spending time between the two properties in our patch.
• You will work alone, but we do get together regularly for training and team meetings.
• Required: Enhanced DBS with barring list (covered by the company).
• Vehicle insured for business use and a valid license required; the company pays any business mileage.

Please note: We cannot offer a Certificate of Sponsorship for this role.

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