Spanish Speaking Sales & Customer Service Agent

Spanish Speaking Sales & Customer Service Agent (TJ1832) City of London, England

Salary: £12.79 per hour + uncapped commission

Location: Hybrid, Canary Wharf, London (3 days in the office)

Hours: 40 hours per week, Monday to Saturday on a rota basis

TeamJobs is recruiting for a Spanish Speaking Sales & Customer Service Agent to join a successful customer contact team based in Canary Wharf.

This is a sales focused role where you will convert inbound enquiries into holiday bookings, provide outstanding customer service, and maximise sales through upselling and cross‑selling opportunities. Following full training, you will work in a hybrid environment with excellent opportunities for career progression.

Key Responsibilities

• Converting inbound enquiries into bookings
• Identifying customer needs and recommending suitable holiday packages
• Upselling additional products and services
• Managing booking amendments, cancellations and confirmations
• Following up leads and supporting sales activity
• Maintaining accurate customer records
• Working towards individual and team sales targets

About You

• Fluent in Spanish and English
• Previous sales and/or customer service experience
• Confident communicator with strong relationship‑building skills
• Target‑driven and commercially minded
• Organised with good attention to detail
• Experience within travel, hospitality or tourism would be beneficial

Benefits

• Full training provided
• Career progression opportunities
• Life insurance
• Employee discounts and perks
• 20 days holiday plus bank holidays, increasing with service

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