Job Description
Turner & Townsend is undergoing one of the most exciting periods in its history. As we continue to grow and transform, we are seeking an experienced Business Cutover Lead to play a critical role in delivering a complex business change programme.
This is a high‑impact, delivery-focused role at the heart of a major system and business transformation. You will be responsible for planning and executing business cutover activities to ensure seamless transition from legacy systems to new platforms, with minimal disruption to operations.
Working alongside a Technical Cutover Lead and cross‑functional delivery teams, you will lead the business-facing elements of cutover planning and execution. You will act as the central coordinator during critical go‑live periods, ensuring alignment across business stakeholders, technical teams and programme leadership.
This is an excellent opportunity for an experienced change or programme professional who thrives in high-pressure delivery environments and has a strong track record of managing complex cutover activities, particularly within UK payroll implementations.
The role will involve close collaboration with senior stakeholders, project teams and business leads, requiring strong communication, organisation and leadership capability.
Please note that this is a fixed-term role, ending early October 2026.
Key responsibilities
- Develop and own the end-to-end business cutover strategy, covering pre‑cutover, go‑live and post‑go‑live phases
- Create detailed cutover plans, runbooks and checklists to ensure all activities are clearly defined and sequenced
Coordinate activities during go-live, ensuring these are executed in line with plans
- Work closely with the Technical Cutover Lead to ensure alignment between business and technical workstreams
- Coordinate across business, technology and vendor teams to ensure readiness for deployment
- Identify, track and mitigate risks, maintaining RAID logs and developing robust contingency and rollback plans
- Plan and facilitate mock cutovers and dress rehearsals to validate readiness and ensure data integrity
- Provide clear, regular and timely updates to senior stakeholders and programme leadership
- Ensure minimal disruption to business operations during transition and rapid resolution of any issues
Qualifications
- Proven experience in a Business Cutover Lead or similar role within large-scale transformation programmes
Demonstrable experience delivering UK payroll cutovers
- Strong experience developing and executing detailed cutover strategies and plans
- Experience working in complex, multi-stakeholder environments with both business and technical teams
- Strong risk management capability, including RAID management and contingency planning
- Experience leading go-live activities and coordinating cross-functional teams during critical delivery windows
- Excellent communication skills, with the ability to engage and influence senior stakeholders
What We’re Looking For
- A highly organised and detail-oriented professional with strong planning capability
- Calm and resilient under pressure, with the ability to manage competing priorities during high-stakes delivery phases
- A collaborative team player who can build strong working relationships across functions
- Proactive and solution-focused, with a strong sense of ownership and accountability
- Comfortable operating in fast-paced, evolving programme environments
- Strong problem-solving skills and the ability to adapt quickly to changing circumstances
Additional Information
Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.
We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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