Lead Growing SaaS Support Team – Hybrid (Glasgow)

Employal is seeking a Technical Support Manager based in Glasgow to lead a technical support team and enhance service delivery. In this hybrid role, you will manage escalations, implement processes, and ensure high-quality support for a growing customer base.

The ideal candidate will have experience in technical support, a passion for coaching and process improvement, and excellent communication skills.

This role offers a competitive salary between £35,000 and £40,000 per annum and the chance to work in a supportive environment focused on growth.

#J-18808-Ljbffr…