Tribunal and Mediation Officer (Job Ref 4181)
Job Grade: Level 4, Zone 2Salary: £50,537Location: 5 Pancras Square, London N1C 4AGClosing Date: Sunday 28th June 2026 at 23:55Interview Date: 09/07/26
About Camden
Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.
As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.
About the Role
As Tribunal & Mediation Officer, you will work closely with the Tribunal, Mediation & Compliance Team Leader to deliver efficient and effective tribunal and mediation services. You’ll play a key role in representing Camden at SEND tribunals, ensuring compliance with statutory frameworks, and strengthening relationships with families and schools.
Responsibilities
- Managing tribunal and mediation processes in line with SEND legislation.
- Representing Camden in judge-led tribunals and mediation sessions.
- Advising on complex cases with potential legal or reputational risks.
- Collaborating with parents, schools, and legal representatives to resolve issues proactively.
- Providing data and analysis to support service improvements.
- Maintaining accurate and effective records for tribunal and mediation matters.
Qualifications
- Strong knowledge of tribunal and mediation processes and SEND legislation.
- Experience translating SEND policies into practice to deliver positive outcomes.
- A collaborative approach to working with families, schools, and local partners.
- The ability to analyse data and use it to drive service improvement.
- Excellent communication and advocacy skills, with experience presenting at formal hearings.
- A relational approach to supporting colleagues and building capacity in complex cases.
Benefits
Flexible working arrangements, 27 days annual leave plus bank holidays, family leave, loan schemes, staff networks, and a pension scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, particularly encouraging people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We are committed to providing the support, adjustments and flexibility needed to succeed.
Adjustments
At Camden, we are committed to making our recruitment process barrier‑free and accessible. If you need anything differently during the application, interview or assessment process—such as alternative format information, extra time in assessments, or adjustments for disabled, neurodiverse or long‑term health conditions—please contact us on 020 7974 6655, at resourcing@camden.gov.uk or by post to 5 Pancras Square, London N1C 4AG.
Anonymous Application
In keeping with Camden’s commitment to inclusion, the recruitment for this role is anonymised and supports the objective of reducing unconscious bias.
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