Business Support Team Leader

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our team.

About the Role:

• An exciting opportunity has arisen for a Safeguarding Business Support Team Leader within the Children & Young People’s Directorate. This is a varied and fast-paced role where no two days are the same. You will lead a team of Business Support staff, ensuring the delivery of a high-quality, confidential, and responsive administrative service that supports safeguarding functions across the Council.

Key Responsibilities:

• Provide day-to-day line management and supervision of Business Support staff
• Ensure a reliable, efficient, and confidential business support service is delivered
• Manage workloads and priorities to meet service demands
• Support the recruitment, training, and development of staff
• Work closely with Business Support Managers to improve systems and processes
• Respond to urgent requests and changing service needs effectively
• Liaise with internal departments and stakeholders across the Council
• Accurately record and produce minutes for meetings within tight deadlines

Essential Requirements:

• To lead, motivate, and develop a team to achieve high performance
• To work both independently and collaboratively with colleagues and managers
• To demonstrate excellent organisational and time management skills
• To communicate effectively with a wide range of stakeholders
• To remain calm, flexible, and responsive under pressure
• To maintain a high level of accuracy and attention to detail
• To provide excellent customer care at all times

What can I Expect?

• A competitive salary
• Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
• Hybrid working (subject to role suitability)
• Access to high-quality training programs to advance your career to the next level.
• We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
• Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
• Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more

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