Office/Operations Coordinator

Company: Madison Hive
Apply for the Office/Operations Coordinator
Location: London
Job Description:

Our client is a boutique real estate investment manager with approximately £3 billion of assets under management, investing across the UK property market. Having experienced significant growth in recent years, the firm has maintained a lean, entrepreneurial culture where individuals are encouraged to take ownership, contribute beyond their remit, and gain exposure across all aspects of the business.

They are seeking an Office & Operations Coordinator to join their London team. This is a broad and varied role that sits at the heart of the business, providing support across office management, operations, reporting, and finance. It offers a unique opportunity for someone looking to build a long-term career within a high-performing investment environment and gain exposure to senior leadership from day one.

Key Responsibilities

Office Management & Business Support

  • Manage the day-to-day running of the office, ensuring a professional and efficient working environment.
  • Coordinate relationships with office suppliers, landlords, IT providers, and other external vendors.
  • Organise meetings, team events, and company‑wide activities.
  • Support travel arrangements, visitor management, and general administrative requirements.
  • Maintain company records, policies, and business documentation.

Operations & Reporting

  • Coordinate monthly, quarterly, and annual business reporting processes.
  • Track key deadlines and ensure reporting deliverables are completed on time.
  • Assist with preparing internal reports, presentations, and management information.
  • Support the development and improvement of operational processes and procedures.
  • Process invoices and support payment and expense workflows.
  • Liaise with external accountants and service providers where required.
  • Maintain accurate financial records and support administrative finance activities.
  • Assist with budgeting and operational expenditure tracking.

Projects & Process Improvement

  • Support operational projects and strategic business initiatives.
  • Identify opportunities to improve efficiency and streamline internal workflows.
  • Take ownership of ad hoc projects across different areas of the business.
  • Work closely with senior stakeholders to support the continued growth of the firm.

What We’re Looking For

  • 1–3 years’ experience in an operations, office management, team assistant, executive assistant, or business support role.
  • Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
  • Strong attention to detail and a proactive approach to problem‑solving.
  • Comfortable working with financial information, invoices, and administrative processes.
  • Excellent communication and stakeholder management skills.
  • Proficiency across Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
  • Experience within real estate, property, financial services, professional services, or investment management.
  • Exposure to project coordination or business operations activities.
  • Experience working within a small, entrepreneurial, or fast‑growing business environment.

The Person

  • Highly organised, proactive, and dependable.
  • Enjoys taking ownership and seeing tasks through to completion.
  • Comfortable working in a lean team where responsibilities can vary from day to day.
  • Curious, eager to learn, and interested in understanding how a business operates.
  • Positive, adaptable, and willing to get involved across all areas of the organisation.
  • Looking for a role that offers long‑term development and increasing responsibility over time.

This is an excellent opportunity to join a successful and growing investment management business in a role that offers broad exposure, significant responsibility, and the chance to develop alongside the organisation.

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Posted: June 13th, 2026