Administrative Assistant (Fixed Term 9 months)

Dudley Metropolitan Borough Council seeks an Admin Assistant to support the Property and Compliance functions. This role will provide high‑quality administrative support to ensure smooth operations and strict compliance with processes, including managing no‑access cases and related documentation.

Key Responsibilities

• Provide administrative support to the compliance team in relation to property management functions.
• Manage and monitor no‑access cases, ensuring timely follow‑up and accurate record‑keeping.
• Maintain and update compliance records and databases with precision.
• Coordinate communications between compliance teams, property managers, and tenants.
• Assist with scheduling inspections, audits, and compliance checks.
• Prepare reports and documentation to support compliance monitoring and audits.
• Handle incoming enquiries and escalated issues as appropriate.
• Support continuous improvement of admin processes within the compliance team.

What We’re Looking For

• Previous experience in an administrative role.
• Strong organisational skills with keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to manage sensitive information with confidentiality and professionalism.
• Proficiency with Microsoft Office and database management.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Problem‑solving mindset and proactive approach to workload management.

Workplace Attendance

Working in the office 3+ days a week (pro‑rata).

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