Job title: Business Process Owner
Location: GSK HQ, London
Contract length: 12 months
Overview
GSK is a science‑led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting‑edge science and technology and harnessing the power of genetics and new data.
Role Overview
GSK are looking for an experienced Business Process Owner to lead and manage the end‑to‑end Source‑to‑Pay (S2P) process within SAP S/4HANA. This role involves owning process design, governance, and continuous improvement while working closely with business stakeholders, IT teams, and implementation partners.
Key Responsibilities
- Own the end‑to‑end Source‑to‑Pay (S2P) process design and governance.
- Ensure standardised, scalable and compliant process execution across procurement.
- Define and approve business requirements, workflows and system changes in SAP S/4HANA.
- Ensure data quality, consistency and standardisation of procurement master data.
- Manage Business Partner and vendor master data processes.
- Lead and coordinate User Acceptance Testing (UAT) cycles.
- Validate system processes, roles, authorisations and workflows.
- Ensure compliance with Segregation of Duties (SoD) and security controls.
- Work closely with finance, security and internal audit teams on compliance.
- Define and track KPIs for procurement process performance.
- Identify process gaps and drive continuous improvement initiatives.
- Support automation and simplification across S2P processes.
- Act as the main point of contact between business, IT and implementation teams.
- Manage stakeholder communication, expectations, risks and issues.
- Ensure alignment across global teams and functions.
Requirements
- Strong experience in Procurement / Source‑to‑Pay process ownership.
- Hands‑on experience with SAP S/4HANA Procurement (P2P/S2P).
- Good understanding of requisition‑to‑pay lifecycle.
- Experience managing UAT and business testing.
- Strong stakeholder management and communication skills.
- Knowledge of Segregation of Duties (SoD) and controls.
- Experience in process improvement and KPI‑driven performance management.
- Ability to work across business, IT and external partners.
- Degree in Business, IT, Finance or related field (or equivalent experience).
- Experience with OpenText VIM.
- Exposure to pharma or regulated environments.
- Experience working with global delivery teams.
Inclusion at GSK
GSK is an EqualOpportunity/AffirmativeAction Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
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