eCommerce National Account Manager

Your mission

This is an exciting opportunity to join a rapidly growing channel, and to make a lasting impact. You will manage partnerships with our eCommerce partners, responsible for delivering sustainable sales growth, profit targets and best‑in‑class Digital Shelf. This role requires a blend of strategic vision, commercial acumen, and strong relationship‑building skills to drive profitable Net Revenue growth and outperformance in market.

Key responsibilities

• Develop and execute a robust customer strategy including eJBPs aligned with UK business objectives.
• Drive net revenue growth, market share expansion, and achievement of profit targets.
• Identify business development opportunities to stretch beyond the target.
• Maximise brand visibility and sell‑out growth through planning and activating best‑in‑class online activation, promotion, and merchandising strategies.
• Collaborate cross‑functionally with marketing, finance & supply chain to ensure operational readiness and sell‑through.
• Partner closely with marketing to activate retail media campaigns to drive traffic, conversion and ROI.
• Manage assortment, distribution, forecasting, pricing and category development initiatives.
• Track, report and analyse sales performance, promotional effectiveness and ROI to inform decision making.
• Monitor competitor activity including online activations to adapt strategy as needed.

Who you are

Qualifications, Education and/or Experience:

• Strong track record in B2B eCommerce management, ideally within beauty, skincare, FMCG.
• Experience of managing THG accounts (Look Fantastic and Cult Beauty) and Amazon (experience in Amazon is a must have).
• Proven success in achieving sales, market share, and profit targets.
• In‑depth understanding of key levers to drive eCommerce performance on and off‑site.
• Commercially savvy with strong analytical, forecasting and financial skills.
• Strategic thinker with the ability to turn insights into actionable plans.
• Excellent communication skills, both written and verbal, combined with strong proficiency in Microsoft Excel and PowerPoint.
• Degree in Business, Marketing or related field.

Diversity and equal opportunity

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.

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