Department
Vertus
Company
Vertus Residential Management Limited
Reporting to
Associate Director – Leasing
Job Summary
Vertus are looking to recruit an FTC Residential Compliance Manager to join our team, reporting directly to the Associate Director Leasing for 6 months. The Residential Lettings Compliance Manager is responsible for ensuring that all lettings operations across the Vertus portfolio are fully compliant with current legislation, regulatory requirements, and internal policies. This role will oversee compliance across the full tenancy lifecycle, from pre‑letting and referencing through to occupation and renewal, ensuring consistent, auditable, and best‑in‑class processes in line with Build to Rent standards.
Salary
Circa £47,000 pro rata
Closing date
16th June 2026
Term
FTC: 6 months
Responsibilities
Regulatory Compliance & Governance
- Ensure full compliance with UK lettings legislation including:
- Tenant Fees Act
- Renters’ Rights legislation
- Right to Rent checks
- Deposit protection regulations
- AML and sanctions checks
- Act as the subject matter expert on lettings compliance, advising operational teams
- Maintain up-to-date knowledge of legislative changes and implement required process updates
- Develop, implement, and maintain compliance policies, SOPs, and checklists
Tenancy Lifecycle Oversight
- Marketing and pre‑let compliance
- Referencing and affordability checks
- Offer and tenancy agreement execution
- Move‑in documentation and checks
- Ensure consistent documentation standards and audit‑ready records across all buildings
- Review tenancy agreements and ensure alignment with current legal requirements and company standards
Audits & Risk Management
- Design and deliver regular internal audits across lettings functions and buildings
- Identify compliance gaps, risks, or inconsistencies and implement corrective actions
- Maintain a centralised compliance audit trail and reporting framework
- Support external audits and legal queries where required
Systems & Data Integrity
- Ensure lettings compliance processes are embedded within key systems (e.g. Yardi or CRM tools)
- Oversee data accuracy relating to tenancy records, documentation and compliance checks
- Work with teams to improve reporting, tracking, and automation of compliance processes
Training & Stakeholder Engagement
- Deliver training to lettings, tenancy, and operational teams on compliance requirements
- Act as a point of escalation for complex compliance queries
- Work closely with:
- Lettings teams
- Tenancy management
- Legal advisors
- Property operations teams
- Promote a culture of compliance and accountability across the portfolio
Health Safety & Welfare Responsibilities
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.
Environmental, Social & Governance (ESG) Responsibilities
All staff members should understand and adopt the organisation’s ESG strategy, adhering to environmental regulations, minimising waste, supporting nature within the urban environment and facilitating positive change for those in need.
Quality Management Responsibilities
All staff must comply with ISO 9001 requirements and the Company Quality Manual & Policies, ensuring effective implementation of all procedures, plans, and forms within the Electronic Document Management Systems to meet the ISO 9001: Quality Management Standard.
Person Specification
Essential
- An honest and trustworthy individual with an exemplary track record
- Appreciation of the importance of customer service and how this is applied in the context of the role
- Excellent communication and customer service skills
- Strong knowledge of UK residential lettings regulations and compliance requirements
- Experience in Build to Rent, residential property, or lettings operations
- Proven ability to design and implement compliance frameworks and audits
- Excellent attention to detail and organisational skills
- Strong stakeholder management and communication skills
Desirable
- Experience with property management systems (e.g. Yardi)
- Exposure to large‑scale residential portfolios or multi‑site operations
- Experience implementing new legislation (e.g. Renters’ Rights Act)
Benefits
- Generous pension and insurance plans
- Health benefits
- Subsidised gym membership
- Store discounts
- Family leave
- Flexible working arrangements may be considered
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