Tenant Support & Escalation Specialist

Company: flatfair
Apply for the Tenant Support & Escalation Specialist
Location: London
Job Description:

flatfair is seeking a Customer Support Associate in Greater London to provide exceptional service to tenants, landlords, and agents. Your role will involve handling complex queries and managing end-of-tenancy processes effectively.

The ideal candidate has experience in complaints resolution, excellent communication skills, and thrives in a fast-paced environment. You’ll enjoy a starting salary up to £27,000, a 10% annual bonus, and 25 days of leave plus benefits like private medical insurance.

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Posted: June 13th, 2026