Public Service Telephony Specialist – Customer Care & Claims

Company: Career Choices Dewis Gyrfa Ltd
Apply for the Public Service Telephony Specialist – Customer Care & Claims
Location: Swansea
Job Description:

Career Choices Dewis Gyrfa Ltd is hiring for the role of Operational Delivery Professional in Swansea. This full-time position focuses on delivering excellent customer service primarily through telephony. Candidates should be passionate about helping others and adept at handling sensitive situations with professionalism.

The role includes addressing queries, progressing benefit claims, and ensuring accurate information is shared with customers. Opportunities for development and growth are available in this rewarding public service position.

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Posted: June 14th, 2026