Ward Administrator/Receptionist – Amber Ward

Job Overview

We are looking for a passionate Ward Administrator to join our multi-disciplinary team on Amber Ward, an Older Adults mixed sex ward with 20 single en-suite bedrooms, located at Whiteleaf Centre, Aylesbury, Buckinghamshire.

Responsibilities

The Ward Administrator will manage and provide secretarial and administrative support for the ward. This role requires working calmly and efficiently within a busy and intensive environment, dealing with unpredictable situations while maintaining a person‑centred and recovery approach to care and treatment.

Key duties include:

• Communicating clearly and effectively at all levels.
• Providing excellent customer service to patients, staff and external parties.
• Handling administrative tasks such as diary management, filing and data entry in a timely and effective manner.
• Supporting team members and working independently when required.

Required Skills & Attributes

• Excellent communication skills.
• Reliability, punctuality and strong teamwork.
• Adaptability and the ability to handle changing situations.
• Calmness under pressure and a focus on person‑centred care.

Benefits

• Excellent opportunities for career progression.
• Individual and trust‑wide learning and development.
• 27 days annual leave, rising to 33 days with continuous service.
• NHS Discount.
• Pension scheme.
• Lease car scheme.
• Employee Assistance Programme.
• Mental Health First Aiders.
• Staff accommodation (waiting list may apply).
• Staff networking and support groups.

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