Work Pattern
Week 1Tuesday 19:00-23:00Thursday 19:00-23:00Saturday 17:00-21:00
Week 2Tuesday 19:00-23:00Friday 19:00-23:00Saturday 17:00-21:00
Under 18 Disclaimer
This job role involves working late nights and we cannot consider applications from anyone under the age of 18 due to health and safety legislation. The £3.00 p/h unsocial premium applies to hours worked between 22:00-06:00.
Job Overview
Join M&S as a Customer Assistant in our Food section, where you will work on the frontline of the UK’s fastest growing retailer. We look for down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace our transformation.
We need passionate individuals who take pride in M&S Food products and are ready to roll their sleeves up and meet strong customer demand day in and day out.
As a resilient and committed brand ambassador you will confidently recommend and sell our newest food products, ensuring customers feel valued every time they shop with us.
Key Responsibilities
- Work in high‑pressure environments: stay sharp, fast, and focused during busy periods; serve, sell, fill, and drive growth in sales.
- Be digitally confident: use the Sparks app and in‑store devices to enhance customer experience and ensure products are found.
- Be a team player: help create a positive, high‑energy environment where everyone works hard and supports each other.
- Show flexibility: adapt to different store areas and changing demands; no two shifts are the same.
Frontline role for those ready to roll up sleeves; huge opportunity awaits.
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