Part time Enhanced Response Service Support Worker
The Enhanced Response Service is a fast‑paced service providing support to service users who trigger their telecare alarm and also working alongside the ambulance service in responding to non‑injured falls. We work to promote independence and sign‑post service users to partnership teams to provide care and support in a person‑centred way. The post will require flexible working, including regular morning, evening and weekend shifts, and the ability and willingness to travel across the team geographical area. For more information or to chat about this opportunity please contact Claire Hodge, Team Manager on 07767 006726 or Gillian Sproule 07593 918682.
Main duties of the job
You will need to have previous experience of working within a care environment, preferably within adult social care, and you will have an NVQ Level 2 Care qualification or equivalent and a willingness to work towards Level 3. You will be able to evidence a good standard of general education including basic literacy and numeracy skills and will have good IT skills to update electronic data and case records. The role is based in March but involves travel across Cambridgeshire, using CCC pool vehicles which are manual drive so you will need to have a full driving licence applicable to manual vehicles. The post is for 18 hours per week, based at Hereward Hall, March. The hours advertised are for a set rota which includes morning, evening and weekend shifts and working every other weekend; we are unable to accommodate specific days of availability. Please see attached shift pattern. The induction training is covered in your first 4 weeks of employment and will include training days with your line manager and shadowing members of the ERS team. Please note: as this is a part‑time role, it does not meet the salary requirements to offer sponsorship.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity. We are committed to building a workplace that is compassionate and inclusive as well as diverse.
Job responsibilities
Our ERS support workers assist with the provision of all personal care such as washing, dressing, toileting, catheter care, feeding, meal preparation, medication and other tasks. We respond to falls and telecare alerts to provide reassurance and practical assistance in coordination with other services, such as Fire and Rescue and Ambulance. As part of the team you will apply learning from adult protection, diversity and mental capacity act training and be responsible for recognising and reporting any situations, incidents or concerns in line with Council policy. You will liaise effectively within the team and with other agencies, including assistive technology or health colleagues, to ensure the service is delivered effectively. You will also complete written and electronic documentation regarding our service users’ care in accordance with CCC policy.
About you
You will have previous experience of working within a care environment, preferably within adult social care, and you will have an NVQ Level 2 Care qualification or equivalent and a willingness to work towards Level 3. You will have a good standard of general education, basic literacy and numeracy skills, and you will have good IT skills to update electronic data and case records. The role is based in March but involves travel across Cambridgeshire, using CCC pool vehicles that are manual drive, so you will need a full driving licence applicable to manual vehicles.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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