Firm: PA Consulting
Location: Bristol, United Kingdom
Full‑time
Job Description
We are looking for an exceptional Communications and Engagement specialist with significant experience working on digital transformation programmes within the Defence sector. The role will develop, deliver, and implement effective communication and engagement strategies that support goals, programmes, and change initiatives within complex digital transformation programmes. The role requires clear, consistent messaging and proactive stakeholder engagement to enable successful organisational change. It will involve collaboration with multidisciplinary teams and stakeholders to prepare the organisation for change and ensure alignment of messaging across all programme activities.
Flexible working: Hybrid; at least two days per week at client site or office.
Responsibilities
- Design and deliver clear and compelling communication strategies to support digital programme communications, policies, and organisational change initiatives for Defence organisations.
- Work closely with the assignment manager to ensure programme communications are aligned with wider strategic communications across Defence.
- Identify, map, and proactively engage with a range of stakeholders including internal personnel, external partners, government agencies, and the wider Defence community, building trust and driving adoption.
- Create multi‑channel communication plans and produce clear, compelling, and accurate content tailored to diverse audiences.
- Foster behaviour change through messaging, storytelling, and engagement activities.
- Work collaboratively within a multidisciplinary team and with stakeholders to prepare the organisation for change and ensure alignment of messaging across all programme activities.
- Facilitate workshops and events to inspire individuals and teams as well as deliver usable outputs.
- Establish mechanisms to capture feedback and sentiment, using insights to refine communications and measure impact.
- Foster strong long‑term client relationships by maintaining regular communication and managing expectations.
- Provide mentorship and guidance to junior team members and undertake knowledge transfer activities.
- Work with clients who are within daily commuting range from home.
Qualifications
- Experience delivering communications and engagement within digital transformation programmes – large scale transformation experience is desirable.
- Understanding of measurement tools for communication effectiveness and feedback analysis.
- Ability to manage complex stakeholder relationships across government and Defence environments.
- Exceptional interpersonal and communication skills, written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner.
- Collaborative mindset and ability to work with a diverse range of stakeholders.
- Analytical mindset with the ability to identify and solve problems, make informed decisions, and manage risks effectively.
- Knowledge of government and/or Defence communications protocols.
- Must be able to work at pace, to a high standard and usually to very tight deadlines.
- Understanding of a human‑centric approach to communication and engagement.
- Prior experience working within Defence or similar complex and operationally focused organisations is desirable but not essential.
- Experience working in a consulting environment and/or consortium/blended teams is desirable but not essential.
- Communications or public relations qualification (e.g., CIPR, IoIC, PRINCE2 for communications) is desirable but not essential.
Benefits
- Health and lifestyle perks accompanying private healthcare.
- 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
- Generous company pension scheme.
- Opportunity to get involved with community and charity‑based initiatives.
- Tax‑efficient benefits (cycle to work, give as you earn).
Security Clearance Requirements
Some UK roles at PA Consulting require a UK security clearance. All PA staff are required to undergo background checks and to achieve the Baseline Personnel Security Standard. Some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. Please apply only if you meet the residency requirements (i.e., British citizen or resident in the UK for at least 5 years). If you are unsure about your eligibility, review the UK Government’s guidance on security vetting before applying.
EEO Declaration
We are committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations – should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
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