We have a fantastic opportunity for a Section Manager to join our Responsive Maintenance team, delivering repairs and maintenance services to our social housing partner across the Barnsley area. This is a key leadership role where you will manage a team of operatives and subcontractors, ensuring works are delivered safely, on time, and to a high standard while keeping customer satisfaction at the heart of everything you do.
Key Responsibilities
- Lead and manage a team of operatives delivering responsive repairs and maintenance
- Ensure works are completed within KPI targets, timescales and quality standards
- Carry out pre- and post-inspections and provide technical guidance
- Plan and program works to maximise productivity and efficiency
- Support resolution of complex repairs and escalations
- Build strong relationships with client representatives and residents
- Ensure adherence to health & safety and company standards
- Provide coaching, support and development to the team
- Monitor performance and drive continuous improvement
Essential
- Experience in a supervisory or management role within repairs & maintenance
- Background in social housing or property maintenance
- Strong leadership and people management skills
- Full UK driving licence
- SSSTS or SMSTS qualification
Desirable
- Trade background (e.g. carpentry, plumbing, multi-trade)
- Experience working on responsive repairs contracts
- Knowledge of KPIs and service delivery standards
Given the nature of this position, you will need to undertake a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre‑employment checks.
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