About The Role
As a Senior Direct Payments Officer, this role will expose you to playing a vital role in supporting residents to manage their care budgets effectively, helping them make informed choices about their support and maintain independence within their local community. You’ll lead day-to-day operations, including onboarding new residents to the Direct Payments service, and ensure our service remains resident-focused and impactful.
Our Ideal candidate
- a confident leader who can inspire and guide a well-established team
- strong financial and analytical skills
- excellent problem-solving abilities
- experience in supervision or management within a social care or financial setting
- a passion for making a difference in people’s lives
Here’s What You Can Expect
- a role that matters in a place where you matter – your work will directly improve the lives of residents every day
- a supportive environment – join a knowledgeable, friendly team with managers who value and recognise your contributions
- hybrid working – enjoy flexibility with 3 days in the office and 2 days working from home
- impactful work – help people live well in Merton, maintain independence, and improve their safety and quality of life
A focus on prevention – we work closely with partners to enable residents to live fulfilling lives at home for longer, whether through social connections, home adjustments, or tailored care.
Additional Information
- We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve
- As an inclusive employer, we welcome applications from all backgrounds and look forward to receiving your application
- We are proud to be recognised as a Disability Confident employer
What We Offer
Please see our why work for us page on our website for more information about a great range of benefits that go beyond salary and offer flexibility to suit you.
For an informal discussion, please contact Shahina Chowdhury via email at shahina.chowdhury@merton.gov.uk or call 0208 545 4416.
We reserve the right to close this advert early should we receive a high volume of applications.
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