IT Service Delivery Leader — Multi-Site Excellence

Shoosmiths seeks a Service Delivery Manager to ensure effective delivery of IT services across our legal environment in Northampton. You will be responsible for service performance, management of supplier relationships, and continual service improvement initiatives.

The ideal candidate has significant experience in IT service management and leadership in a multi-site setting, along with strong analytical and stakeholder management skills. A hybrid working model is offered, requiring at least three days in the office.

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