Location: Milton Keynes (Hybrid – One Day a Month On-Site)
Benefits: Excellent Pension and Annual Leave
Network IT are working with a large, complex and highly respected organisation to recruit a Head of People Technology & Transformation. This is a senior leadership opportunity to shape and deliver a forward-thinking People Technology strategy.
This role will lead the evolution of a broad HR systems landscape, with a core focus on SuccessFactors (Employee Central, Recruitment & Onboarding, Joule, and Enterprise Service Management), alongside legacy systems, driving modernisation, efficiency, and improved user experience.
Role Overview
As Head of People Technology & Transformation, you will operate as a key member of the People Services leadership team, owning the end-to-end People Technology ecosystem and driving both strategic transformation and operational excellence.
You will lead the development of a long-term People Technology strategy, balancing innovation with robust BAU delivery, while embedding governance, improving data quality, and maximising system capability. This includes leading a roadmap covering areas such as payroll transformation, AI adoption (Joule), enterprise service management, and wider system integration.
This role requires a highly credible leader who can bring clarity to complex environments, build high-performing teams, and confidently challenge, influence, and guide senior stakeholders. You will combine strategic thinking with pragmatic delivery, focusing on sustainable improvement rather than short-term fixes.
Key Responsibilities
- Act as a strategic advisor, shaping the People Technology landscape and articulating the value of technology, data, and AI
- Own and deliver the People Technology ecosystem, ensuring scalable, integrated solutions across SuccessFactors and wider systems
- Define and execute a clear technology roadmap, aligning priorities, dependencies, risks, and resources
- Lead transformation initiatives including payroll migration, AI enablement (Joule), and enterprise service management rollout
- Drive continuous improvement, identifying opportunities for optimisation, automation, and enhanced user experience
- Ensure robust governance, compliance, and data integrity, including security and regulatory standards
- Oversee testing, release management, and change control, ensuring solution quality and stability
- Build strong relationships with senior stakeholders, confidently engaging and influencing at Executive and Board level
- Lead and develop a high-performing People Technology team, building capability and reducing reliance on third parties
- Provide clarity, structure, and momentum in a complex, evolving environment, balancing transformation with BAU delivery
- Work cross-functionally with Digital Services, suppliers, and internal teams to deliver cohesive solutions
- Significant experience leading People Technology / HR Systems functions in complex organisations
- Strong expertise in SuccessFactors (Employee Central, Recruitment & Onboarding), with broader HR systems knowledge
- Proven track record delivering HR systems transformation and optimisation at scale
- Strong understanding of system architecture, integrations, and enterprise delivery environments
- Experience with payroll systems and EC Payroll (or comparable platforms)
- Demonstrable ability to influence and engage senior stakeholders, including Executive-level audiences
- Experience leading and developing high-performing technical teams
- Strong analytical and problem-solving capability, with the ability to navigate ambiguity and complexity
- Experience embedding governance, data integrity, and position management disciplines
- Ability to translate technical concepts into clear, business-focused outcomes
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