Service Desk Agent: 1st/2nd Line IT Support

Thames Water Utilities Limited is looking for a Service Desk Agent to join our award-winning IT support team. This role involves resolving IT issues for colleagues and contractors through various channels, including face-to-face consultations at Digital Drop-in Clinics.

Applicants should have strong customer service skills, experience supporting Microsoft 365, and the ability to troubleshoot technical issues. The position offers a competitive salary up to £38,000 and benefits including annual leave and a generous pension scheme.

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