IT Support Technician: Incident Response & On‑Site Tech

Ricoh UK is seeking a candidate in Reading to address IT incidents and service requests while ensuring compliance with SLAs and supporting on-site infrastructure. The role involves problem-solving, creating documentation, and troubleshooting technical issues.

The ideal candidate will possess excellent communication skills, an understanding of IT infrastructure, and the ability to work independently. Emphasis on diverse perspectives and inclusive recruitment is highlighted.

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