Programme Delivery Manager

Location

West Yorkshire, Yorkshire and the Humber, United Kingdom

Job Summary

Permanent | Up to £65,000 | Home-based with travel to London or Leeds as required. Lead critical transformation programmes that matter. We’re seeking an experienced Programme Delivery Manager to lead complex, high-profile transformation and regulatory change programmes within a customer-focused and highly regulated environment.

Responsibilities

• Providing senior delivery leadership across complex transformation programmes.
• Partnering with Sponsors and Directors to shape delivery strategies, sequencing and programme mobilisation.
• Managing delivery, operational and regulatory risks across multiple workstreams.
• Creating a joined‑up delivery view across Digital, Data, Design, Change and Operations.
• Providing independent challenge and delivery assurance to senior stakeholders.
• Intervening early when risks emerge, priorities change or delivery plans require rebalancing.
• Ensuring change is delivered safely, sustainably and with minimal impact on customers and operational services.

Qualifications

• Proven experience as a Programme Delivery Manager, Programme Manager or Senior Programme Lead.
• Deep experience delivering complex programmes and transformation initiatives.
• Proven experience delivering major programmes within a Housing Association, Registered Provider, Local Authority Housing service, Adult Social Care provider or Care Technology environment.
• Strong track record of delivering programmes involving regulatory, operational or compliance-driven change.
• Experience managing complex multi-workstream programmes involving Digital, Data, Change, Operations and third-party suppliers.
• Experience partnering with Executive Sponsors, Directors and senior leadership teams.
• Demonstrable experience managing significant programme budgets and delivery risk.

Highly Desirable

• Housing Association or Social Housing sector experience.
• Adult Social Care, Care Homes or Care Technology experience.
• Experience delivering technology-enabled change, including care systems, resident systems or operational platforms.
• Experience working with suppliers serving the housing or care sectors.

You Will Be

• Highly autonomous and comfortable working with ambiguity.
• Pragmatic, commercially minded and focused on outcomes rather than process for process’ sake.
• Credible at Executive and Director level, able to build trusted long-term relationships.
• Confident challenging senior stakeholders and holding others accountable for delivery commitments.
• Resilient and calm under pressure, particularly when delivering critical change programmes.
• Skilled at balancing pace, risk, readiness and value to make sound delivery decisions.

Benefits

• Salary of up to £65,000.
• Home-based contract with flexible working arrangements.
• Opportunity to lead high-profile transformation programmes.
• Strong focus on professional development and career progression.
• Collaborative and supportive leadership team.
• Comprehensive benefits package.

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