Support Technician – Integrated Design Services

Support Technician – Integrated Design Services

Working hours

Full time, 37 hours per week. Flexible working arrangements, including part‑time, will be considered.

Contract type

Permanent

Salary

£35,955 to £42,300 per year, depending on experience.

Location

Washington, Tyne and Wear

Responsibilities

• Support the Integrated Design Services (IDS) team in the coordination and execution of design activities across all regions.
• Maintain the area delivery programme using MS Project, tracking resource utilisation, plan attainment, and value delivered.
• Develop project task plans aligned with lifecycle stages and coordinate time, resource and cost allocations with team and project managers.
• Provide regular performance data to support resource utilisation, expenditure forecasting and delivery tracking.
• Assist in the preparation and coordination of design documentation, including drawings, specifications and technical reports.
• Support the retrieval and organisation of Pre‑Construction Information (PCI) to enable effective site surveys and design development.

Qualifications & Experience

• Experience supporting design or engineering teams in a technical environment.
• Proficient in producing and interpreting technical documentation and CAD drawings to support design and delivery activities.
• Familiarity with CDM regulations and health & safety requirements in design activities.
• Experience maintaining and updating programmes of work in MS Project (or equivalent), with a focus on tracking progress and resource utilisation.
• Strong communication skills with the ability to engage diverse stakeholders.
• Commitment to safety, quality and continuous improvement.
• Relevant technical qualification (e.g., HNC/HND or equivalent in Engineering, Design or a related discipline).

Required Documents

• DBS clearance prior to employment.
• Full UK driving licence.
• Drug and alcohol test in compliance with safety and security critical role requirements.

Diversity & Equality

Northumbrian Water/Essex & Suffolk Water are inclusive employers and encourage all applicants regardless of gender, race, disability, sexual orientation, age or background to apply. We are committed to equal opportunity and a diverse workforce.

Benefits

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve.
• Company pension scheme with a double match of employee contributions up to 11% of salary.
• Free access to local attractions and a discount scheme for shopping, travel and days out.
• Wellbeing support, including digital GP service and living well programmes.
• Support for sustainable travel, such as salary sacrifice cars and cycle to work scheme.
• Financial wellbeing support through community savings and salary finance.
• Development opportunities, interest‑free qualification loans and professional body subscription support.

Northumbrian Water Group has a duty to safeguard children and vulnerable adults; all staff will be subject to a statutory background check.

#J-18808-Ljbffr…