Customer Service Assistant (Games)

Company: HB Leisure Ltd.
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Job Overview

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.

We like to do things differently here at HB Leisure. We don’t just open doors to a career in the leisure industry, we also offer the opportunity to travel the globe to experience working in our other incredible locations.

If a desk isn’t for you, then you are for us. Work in a fun theme park environment and develop skills that will be recognized throughout your career.

Responsibilities

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games while delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.

Benefits

  • Competitive rates of pay
  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&C’s)
  • Winter Opportunities between your Seasonal Contract
  • Discounts to hundreds of retailers
  • Unlimited access to wellbeing resources such as a virtual GP service and 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
  • Great career possibilities which include opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations.

Person Specification

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with a strong work ethic
  • Ability to offer good availability on weekdays and weekends (including bank holidays)
  • Ability to follow instructions and comply with all company standards
  • Reliable transportation due to the location of the site

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Posted: June 6th, 2026