SaaS Operations Lead – Process & Customer Excellence

Arup is seeking an Operations Co-ordinator in Birmingham to lead day-to-day activities in their Digital Products team. You will manage team priorities and ensure high-quality customer support in a fast-paced environment.

The ideal candidate will have experience in operations or business management, preferably in a software/SaaS context. Strong communication skills and a proactive attitude are essential. Arup offers a competitive reward package and values diversity and inclusion.

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