Administrator

Bookings Administrator – Hospitals

Exeter Hospital | Administration | Permanent | Full time

Up To £25,038 Per Annum Depending On Experience

37.5 hours per week

Job Overview

We are looking for a Bookings Administrator in our Exeter Hospital who will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Responsibilities

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support meets the required standards and timescales.
• Maintain attention to detail, ensuring all data and information is accurate using the appropriate system and format.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointments bookings and changes.
• Coordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Qualifications

Preferably hold an NVQ Level 2 in Business and Administration or equivalent and experience of working in a customer‑facing environment.

Benefits

Free gym membership, health assessments, retail discounts and pension options are available.

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